• Stop: Take a moment to think before parting with your money or information – it could keep you safe.

  • Challenge: Could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.

  • Protect: Contact your bank immediately if you think you’ve fallen victim to a scam and report it to the Police.

  • and Remember: The NHS, The police, or your bank, will never ask you to withdraw money or transfer it to a different account. They will also never ask you to reveal your full banking password or PIN.

Residents are encouraged to follow these steps if they are contacted:

  • If you have received an email which you are not quite sure about, forward it to the Suspicious Email Reporting Service (SERS) at report@phishing.gov.uk

  • If you have received suspicious text messages, forward these message on to the free of charge number on 7726.